Ora Privé - Covid Secure

A comprehensive Covid 19 risk assessment has been carried out in accordance with Government legislation 30/6/2020

Actions which will be implemented upon reopening:

The Client Journey

Before Arriving
  • Clients will be asked to fill out a COVID 19 Health check questionnaire via email.
  • Clients will be asked to update their online details to aid contact tracing if required.
  • Consultation forms will be sent via email and filled out online.
  • Clients are requested not to bring anyone to the salon with them during their appointment
  • If a client feels unwell as per Covid 19 health questionnaire and wants to change an appointment within 48 hours, the cancellation fee will be waivered
  • Clients in the shielded category will be priority appointments at the beginning of each working day
On Arrival
  • Clients will be invited to sanitise hands at sanitise station provided.
  • Clients will be given a mask to wear, clients may wear their own mask if preferred
  • Clients will be asked not to bring food or drinks onto the premises
Post treatment
  • Post treatment Clients are recommended to use contactless ways of making payments
  • Post treatment advice, aftercare and any forms pertaining to the treatment will be emailed to the client
  • Retail items will not be taken off the shelf. Testers should not be touched to avoid any contamination
  • Products can be purchased online and delivered via contactless delivery service.
Salon daily practices
  • Appropriate PPE will always be worn in accordance with Government Guidelines for safe working practices.
  • Only 1 client will be permitted in the salon at any given time
  • Disposal of clinical waste including PPE will be carried out in accordance with government guidelines
  • Hand washing before, during and after client care in accordance to BABTAC
  • All surfaces within the treatment room are disinfected between each client, at the beginning and end of day
  • Disposable tools will be used to avoid cross contamination. Where this is not possible disinfection of tools will take place in accordance with BABTAC Guidelines
  • All professional products are disinfected between each client at the beginning and end of day
  • All towels changed between each client, laundered safely in accordance to government guidelines
  • All door hands will be disinfected between each client, at the beginning and the end of each day
  • All bins will be closed lids
  • All supplies will be in boxes with lids
  • Toilets are cleaned between each client, at the beginning and the end of each day
  • Uniforms will be worn in salon only.